We are professional.
We are a team of experienced ticketing systems consultants like Jira Service Desk, ManageEngine ServiceDesk plus or ((OTRS)) Community Edition.
The strength of the team is the knowledge and experience supported by a number of trainings and implementations.
We are constantly improving our knowledge not only in the field of industry knowledge, but also we make every effort to make our team comprised people with high communication skills. These skills are essential not only for the harmonious co-operation in the company, more importantly, are essential in building partnerships with customers.
The strength of the team is the knowledge and experience supported by a number of trainings and implementations.
We are constantly improving our knowledge not only in the field of industry knowledge, but also we make every effort to make our team comprised people with high communication skills. These skills are essential not only for the harmonious co-operation in the company, more importantly, are essential in building partnerships with customers.
ConsultingWe will help you prepare concepts of the project, its scope and functionality and will tell how this can be realized in the most popular ticketing systems. We will select the best ticketing system for you. | TrainingYou would like to effectively use the ticketing system but do not know how it works. Contact us. We prepare an appropriate training for you. | ImplementationInstallation and configuration based on years of experience and best practices, in line with customer requirements. |
MigrationPainless migration from an older version to the latest with maintaining continuity of work the company and the old functionality. | MaintenanceDevelopment of the ticketing system in line with emerging initiative of the business in order to increase the effectiveness of work your system. | SupportAssistance in case of any problems with the system 7 days a week / 365 days a year . Updating, patching, fixing bugs of ticketing systems like ManageEngine ServiceDesk plus or ((OTRS)) Community Edition |
Last projects
Our projects are sophisticated and significantly improve the business processes in our Customers.
Software Trial process in ((OTRS)) Community Edition
Fully automated software trial process using ((OTRS)) Community Edition. Further information send automatically at a pre ...
Guaranted satisfaction for all our clients and partners.
Used by our solutions are innovative, flexible and closely tailored to customer needs. This guarantee customer satisfaction with the solutions implemented by us
Contact Us
Let us know what you need and we get back to you as soon as possible. Do You need comprehensive support, answers to questions, trustworthy partner? Just write to us
- Laurowa 32, 61-680 Poznań , Poland
- +48 695 207 999
- info@it-master.cloud